Asmallorange.com (ASO) was founded in 2003 in Atlanta by Tim Dorr. The company’s original goal was to deliver powerful hosting backed by the sharpest team of customer service and support people possible. Douglas Hanna is the current CEO, having come from a customer service manager role at HostGator.
These lofty goals and aspirations still apply today, even though the company is much bigger, has more employees and offers a vast range of plans and options for individuals and small business owners. ASO has tens of thousands of clients scattered right around the world and continues to grow stronger and bigger with each passing year.
The Asmallorange.com staff are also actively encouraged to explore new projects with the purpose of finding even more ways to improve their customer service experience. Feedback from customers is welcomed with open arms and minds because customers know what they want and, by combining all sources of feedback, the best ideas continue to be implemented.
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A Small Orange features
A Small Orange has plenty of basic features such as FTP accounts and the sub-domains, unlimited SQL databases, mail lists, POP3/IMAP mail accounts and more. ASO does backups daily and creates multiple restore points as well.
Advanced features include Python, SSL, PHP, Perl, Ruby on Rails and a few more. cPanel is used and this is regarded as one of the best features of ASO because it has easily recognizable icons and names and is user-friendly. This means emails, files and other aspects become much simpler to use. ASO offers Softaculous, an installer that’s part of cPanel and 100 scripts can be installed with no hassles at all.
Hosting types and plans
When you order 12 months or more of any plan, you’ll get two months free as well as a dot com domain name of your choice (subject to availability). As for the types of hosting available, you can choose from: shared, virtual private server (VPS), dedicated, business or reseller hosting options. Each type has its own group of plans you can select, depending on your particular needs.
ASO offers an uptime guarantee of 99.99%, unlimited email accounts, unlimited domains (the tiny plan is the exception; you can only have one domain), 24/7/365 customer service and support, Solid State Drive (SSD) servers that provide super-fast speed equal to 15 times the average performance of other servers, and so much more.
The cost of plans for share hosting depends on which one you choose. There are large, medium, small and tiny plans that will suit most people. Naturally the bigger the plan, the more access you have to storage, bandwidth and number of domains you can use. The costs will also increase as the plans get bigger.
While some of this may be stating the obvious, it’s best to provide as much information for new customers with minimal knowledge about hosting. The harder something looks, the harder it will be to get more customers. ASO pride themselves on providing simple solutions for all your needs.
Another hosting plan is the Clementine Managed Hosting. For a small monthly cost, your site will be managed by the friendly team at ASO, where they’ll look after all security issues, patches, updates and anything else necessary to keep your site running. This is extremely useful for the non-technical customers who don’t know how to manage back end tasks.
Cloud VPS hosting
This is a good choice for those who need a more powerful server. There are still different plans with a variety of speeds, storage allowance and memory, depending on your specific needs. It’s the hosting type you would want if you’re unsure whether you need a dedicated server yet.
ASO offers eight different plans on 2 multi-CPU servers and six that are single-CPU servers. Pricing varies according to your specific needs, as with all plans and types.
Most hosts have customized hosting packages for WordPress because it’s the world’s most popular content management system (CMS). All of ASO’s WordPress hosting plans come with a free domain, and set-up is easy – in about a minute you’ll have WordPress installed. The WordPress plans all feature technologies like SSD, Nginx and Varnish to improve the speed of your site. Faster sites are especially important for online stores. Sites with higher speeds have more conversions.
If you’re not a WordPress user, ASO promises easy integration with the most popular CMS including Joomla and Drupal.
If you’re running an e-commerce store, you must have an SSL (Secure Sockets Layer) certificate. An SSL certificate keeps your customer data safe by encrypting your connection. Even sites who are not selling anything are encouraged to use SSL. Starting in July 2018, Google starts to flag sites without SSL as “not secure”. If you buy an SSL certificate from A Small Orange or another provider, A Small Orange will install it for free. ASO’s higher-end plans come with a free SSL certificate.