About Strato Web Hosting
Strato Web Hosting is the reliable web host for everyone who wants to be successful online. They make web hosting fair and easy – at the best price and without unnecessary frills.
The product range extends from domain, mail, website and server to online marketing tools and Germany’s largest cloud storage HiDrive. The complete packages include flexible contract terms, a 30-day money-back guarantee and customer service that has won seven awards.
Founded in 1997, STRATO is one of the largest web hosting providers in the world with over 4 million domains and more than 2 million customers. STRATO employs around 500 people and operates two TÜV-certified data centers with over 70,000 servers in Berlin and Karlsruhe. STRATO AG is a company of the United Internet Group.
Some Quick Facts About Strato Web Hosting
|Hosting Name||Strato Web Hosting|
|Price Start From||$4.19 / mo|
|Money Back||Money Back 0 Days|
|Official Website||Click Here To Visit|
Security and availability are the central requirements in two high-performance data centers. They have voluntarily committed ourselves to the highest standards in terms of data protection and security – in addition to the strict legal requirements that apply in Germany. The data from around four million websites and more than 60,000 servers is stored in our data centers as securely as in a safe.
- Data mirroring between both data centers
- Battery-backed, uninterruptible power supply
- Emergency power generators for autonomous operation
- Modern laser fire detectors and extinguishing gas
Pioneering in climate protection
As a company, STRATO is climate-neutral. That means: They offset all CO₂ emissions through climate protection projects. In this way, they remain at the forefront when it comes to sustainability. They have been operating data centers with 100% green electricity since 2008. They have set ourselves even higher goals for the future: between 2022 and 2024, they aim to reduce carbon footprint by a total of 12%. More information on project page climate neutrality .
STRATO Customer Care
It doesn’t matter whether it’s about choosing the right web hosting package or server administration, the more than 150 professionally trained service employees at Strato Web Hosting AG always take care of the more than 1.8 million wishes of their customers quickly and friendly.
STRATO deliberately located its customer service in the Berlin company headquarters. In this way, communication channels are kept short: On the one hand, the service staff is informed about new products as quickly as possible, on the other hand, they can pass on customer opinions directly to the product management and thus incorporate them into further developments.
Regular training courses ensure that the STRATO service team consistently looks after customers in a friendly and competent manner. Independent quality tests regularly confirm this as part of our comprehensive quality assurance measures. This includes, for example, call recordings and analyzes as well as a systematic and continuous customer satisfaction survey across all support channels (telephone, email, chat). After each service contact, customers have the opportunity to submit a rating.
Depending on the selected support channel, the survey contains a maximum of 11 questions about the customer’s satisfaction with the company, the product and the service contact made. The quality assurance measures are based on 6 satisfaction dimensions:
Customer satisfaction with STRATO AG and the products
- Dimension 1: product quality
- Dimension 2: Process quality
- Dimension 3: Corporate quality
Optimum security with STRATO
- High quality of infrastructure
- Reliable protection of your data
- Maximum security for your Strato Web Hosting products
STRATO offers you various useful functions within the products to ensure your security in an even more targeted manner. Below you will find a selection of the products.
SSL Certificates / DigiCert
The security of data transmission on the Internet plays a more important role. Especially when it comes to personal data or payment information, this should be adequately secured.
The SSL certificates are used to protect the exchange of such data. SSL (Secure Sockets Layer) is an encryption protocol for data transmission between server and client. The exchange of data is exclusively encrypted and the transmitted data cannot be easily read by third parties.
According to the General Data Protection Regulation (GDPR), all data collected on a website (contact forms, payment details, personal data, etc.) must be transmitted in encrypted form. The use of SSL certificates is therefore mandatory.